• Each tour has a maximum of 10 people.
• Children must be accompanied by an adult.
• No food or drink is allowed, except for water bottles with closed lids. Water bottles must remain closed and put away while visiting animal areas.
• Most tours meet outside the Gift Shop in Entry Village 10 to 15 minutes before the tour. (Rise & Shine with Rhinos meets outside Entry Village at the Zoo logo rock; Veterinary Center tours meet at the Veterinary Center)
• No restrooms are available on the tour. There is a bathroom located near the meeting spot in Entry Village.
• There are no strollers permitted on the tours. You may store strollers at the Rentals building in Entry Village during the tour.
• Service animals are not permitted on these tours.
• No refunds or rainchecks.
• Tours are weather dependent. Tours canceled by the Zoo because of weather will be refunded.

COVID Precautions

• Disinfecting areas before and after each tour, including barns and shuttle.
• Cutting off sales at 4:00 pm the day before the tour to ensure that each area is sanitized and ready. 
• Having guests wash hands before and after each tour (hand-sanitizer will be available during the tour). 
• Requiring everyone on the tour to wear a mask.
• We will disinfect shoes in a foot bath before entering each animal area. Please wear closed-toed shoes. 
• We will provide gloves if there are any feeding opportunities. 
• For safety reasons, only one group/family per tour. All tickets will have to be purchased together. Can purchase up to 10  spots.