Membership FAQ

One adult must be named on all memberships.

Depending on the level, you can:

• Name a second adult
• Add unnamed guests
• Include up to 6 eligible children.

Eligible children are: children under age 21 residing in the same household OR the grandchildren of the primary member are eligible to be added to a membership. Children under age 2 are always admitted free. All memberships except Single and Dual automatically include up to six eligible children per visit.

A guest is anyone ages 2 and older. A guest may only visit with a named adult or child member. (Children under age 2 are always admitted free!)

Children visiting without a named adult should show either a physical or digital copy of: ID for the named adult, AND proof of membership. (TIP: Email or text an image of both sides of the membership card and your ID to the person bringing your child.)

Remember, the person accompanying your child will need to pay applicable admission fees, unless your card has a Guest listed on the back of the card.

We print membership cards onsite. Stop by the Membership Building at your convenience to have your card(s) printed.

Check out this page to learn how to find your Member #.

Please note: If you were given a membership as a gift, you must redeem the gift certificate first. Contact us at membership@nashvillezoo.org for assistance.

No, memberships are not tax deductible since the value of the tangible benefits (Zoo visits and parking) exceed the fee.

Yes! Admission credit applies to only those who would be covered by the membership chosen. Limited to one receipt. Offer available onsite at the Membership Building or by emailing membership@nashvillezoo.org. Not applicable on gift voucher purchases.

A $20 membership discount is available for educators, military and seniors (65+).  Please email membership@nashvillezoo.org for details. 

Restrictions: One discount may be used per purchase. Discounts may not be used on gift orders.

SNAP, WIC and TANF participants can now get a $100 discount off the regular Household-level Zoo membership (new or renewal memberships only). Household memberships include two adults and up to six eligible children. Learn more about the perks of membership here.

Qualifying programs: Supplemental Nutrition Assistance Program (SNAP); Women, Infants, Children (WIC); Families First/Temporary Assistance for Needy Families (TANF). 

How to purchase: 

• Visit the Membership Building onsite with your ID and signed SNAP/WIC/EBT/TANF card.
  OR
• Send an email to membership@nashvillezoo.org with a picture of your ID and SNAP/WIC/EBT/TANF card (if your name does not appear on the front, please send a photo of the back as well) and we will send you a link to process the order online during regular business hours 

Restrictions:

• The purchaser's name must be the same as the person named on the qualifying program documentation and ID presented.
• The PRIMARY NAMED ADULT on the membership must match the head of household name on the qualifying program documentation and ID.
• Cannot be combined with any other offers. Not valid on gift memberships.
• Unlimited Ride Pass may be added to the membership, but it is not discounted.

Foster families can now get a $100 discount off the regular Household-level Zoo membership (new or renewal memberships only). Household memberships include two adults and up to six eligible children. Learn more about the perks of membership here.

How to purchase: 

• Visit the Membership Building onsite with your ID and Tennessee Kids Belong/Foster Friendly Tennessee ID card.
  OR
• Send an email to membership@nashvillezoo.org with a picture of your ID and Tennessee Kids Belong/Foster Friendly Tennessee ID card (if your name does not appear on the front, please send a photo of the back as well) and we will send you a link to process the order online during regular business hours 

Restrictions:

• The purchaser's name must be the same as the person named on the qualifying program documentation and ID presented.
• The PRIMARY NAMED ADULT on the membership must match the head of household name on the qualifying program documentation and ID.
• Cannot be combined with any other offers. Not valid on gift memberships.
• Unlimited Ride Pass may be added to the membership, but it is not discounted.

Foster Family Memberships are made possible by a generous donation from Kelly P. Crockett.

Check with your Human Resources department to determine if they are one of our Corporate Partners. They will be able to provide you with the link to your corporate store. Offer may not be combined with any other discount, valid on internet orders only.

First, add your membership to your cart. On a desktop/laptop? Look for the "Promotional Code" tab in the yellow bar at the top of our store. On a mobile phone or tablet? Look for it under the menu tab. Click here for step-by-step instructions and screenshots.

Buying a membership gift voucher is the easiest way to give a membership to someone else!

• Start here: Select the level, accept or decline the Unlimited Rides Pass, and enter your billing info. No info about the recipient is needed until they redeem the voucher.
• Membership gift vouchers do not expire.
• Vouchers are sent via email in a format that can be printed or shown on the recipient's mobile device.
• The recipient will activate their membership by presenting the gift voucher to the Membership Sales Building upon their first visit.
• New or lapsed memberships begin the day the voucher is redeemed. A voucher applied to an existing membership will extend that membership by one year.

Want to renew a membership on behalf of someone else?

• You will need their member #, last name, membership level desired, and the names they wish to list on their membership. You can do this online or onsite.

At this time we prefer that you redeem via email and then reserve tickets to visit. Please send the following to membership@nashvillezoo.org to activate: Member # (if already a member), Order/Confirmation # on voucher, Primary Adult Member Name, Full Member Address, Member Email and Member Phone Number.

Please allow two days in advance of your expected visit for processing.

Please note: Due to capacity limits, if requesting activation on the same day you intend to visit, your desired time slot may not be available.

If you purchased the gift voucher and the voucher is lost or you did not receive the email, please use the Order Look-up Tool to reprint the voucher.