Membership Information

Membership Information

Membership, not the only way to visit the Zoo, just the best way!

Zoo members are our most loyal supporters and are in a unique position to watch the exciting growth taking place daily. Visit for an hour or spend the day, your membership pass allows you to visit as much as you like.

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Special Offer: Save 15% on Membership Gift Certificates! (offer only valid through this special link - ends 12/31!)

Membership Benefits

  • Free Zoo admission and parking during regular hours for a full year
  • 10% discount on concessions & retail purchases
  • $1 discount on stroller and manual wheelchair rentals
  • $1 discount on Zoo admission for additional guests
  • Member rates for eligible education programs and special events
  • Discounted admission to over 170 zoos and aquariums nationwide
  • Access to members-only events
  • Email updates about new exhibits, animals, programs and more
  • Membership card
  • Fully tax deductible (most levels)

Membership Levels

  • Single


    1 Adult

  • Dual


    1 Adult and 1 Guest

  • Household Plus


    2 Adults and 1 Guest

    Up to 6 Eligible Children

  • Safari Set


    2 Adults and 2 Guests

    Up to 6 Eligible Children

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"Eligible children" are children under age 21 residing in the same household OR the grandchildren of the primary member. Children under age 2 are always admitted free.

Your child (who is named on the membership card) should bring:

  • Membership card listing the child (or a copy of the front and back of card)
  • An ID for one named member on the card (for example, a copy of a listed adult’s driver license)

Remember, the person accompanying your child will need to pay applicable admission fees, unless your card has a Guest listed on the back of the card.

TIP: Email or text an image of both sides of the membership card and your ID to the person bringing your child.

  • Renewing, non-lapsed members receive at $20 promotion code via email and mail prior to their current membership’s expiration that can be used on their renewal.
  • $20 discount is available for educators, military and seniors (65+). Onsite only. Proof of status is required at the time of purchase.
  • Seasonal discounts may be offered via email, social media, etc. Sign up for our email newsletters here.

Restrictions: One discount may be used per purchase. Discounts may not be used on gift orders.

First, add your membership to your cart. On a desktop/laptop? Look for the "Promotional Code" tab in the yellow bar at the top of our store. On a mobile phone or tablet? Look for it under the menu tab. Click here for step-by-step instructions and screenshots.

A guest is anyone ages 2 and older. A guest may only visit with a named member who has BOTH an ID of one of the named members AND a membership card.

The GIFT option is the easiest way to send a gift membership.

  • Certificates are sent via email in a format that can be printed or shown on recipient's mobile device.
  • Flexible start date: The recipient redeems the certificate when they are ready to start the membership. (ex. You purchase your daughter a gift certificate for Christmas, but she chooses to redeem it in February. In this case, her membership would expire one year from February, instead of one year from when you purchased the gift.)
  • If you want the gift to be a surprise, this is the correct choice.

If you choose the NEW or RENEW option,

  • Membership cards are printed onsite. The purchaser will receive a confirmation email.
  • Requires full information about the recipient including children’s birthdays and contact information.
  • Immediate start date: A new or lapsed membership will become active immediately and will expire one year from the purchase date. Or in the case of a non-lapsed renewal it will expire one year from the current end date of the recipient’s membership.
  • If the person you are purchasing for knows that you are buying or renewing a membership, and there is no issue with the membership expiring a year from the transaction date, then you may certainly choose one of these options.
See all Membership FAQ

Add on the Unlimited Ride Pass

$59 for 1-year membership | $118 for 2-year membership

This add-on gets everyone included in your membership unlimited rides on the Wild Animal Carousel, Soaring Eagle zip line, and Wilderness Express Train. Just show your membership card (with the U-RIDE logo), climb on board, and ride as much as you'd like! No need to keep up with attraction tickets or tokens, because your membership card is your ticket to the FUN!

Available onsite and online. Can be added on at time of purchase (onsite or online) or to an existing membership at any point (onsite only). Regardless of when you add on your Unlimited Ride Pass, it will expire the same date as your Zoo membership. Ride pass applies to all persons listed on your membership, and may not be transferred.

Membership Services

Membership Sales Building

Building Hours

Open during regular Zoo hours. In general, the Membership Building is not open during after-hours special events. Please plan ahead and bring proof of membership with you to special events occurring after hours.

  • Purchase, renew or upgrade a membership
  • Purchase or redeem a gift certificate
  • Add the Unlimited Ride Pass
  • Print your membership cards
  • Update membership information

Phone & Email

If your question is not answered on the FAQ page or at the Membership Building, please give us a call or email.

615-833-1534 x133

Please call and leave a message to be placed in a callback queue. Callbacks occur Monday through Friday during regular Zoo hours.

For a quicker response to your question, send us an email.

Membership Terms of Use

  1. A named member must be present with ID and membership card. Guests may only visit with a named member.
  2. A named member's ID must be shown. A named child visiting with a guest or alone may show the adult member's ID - in either print or digital form. Read more about this here.
  3. A valid membership card must be presented - in either print or digital form with both sides of the card visible.