Order Look-up

Use the following steps to look-up an order you've placed via our online store. You can use this tool to re-print your receipt or tickets.

Step 1

Click the shopping cart icon in the top right-hand corner on the Zoo website.

Step 2

Click the "Menu" icon in the top left-hand in the pop-up window.

Step 3

Select "Order Lookup" from the drop-down menu.

Step 4

Enter the email address and phone number associated with your order.

Step 5

Your orders will appear. Select the order you're looking for from the list.

Step 6

Select "View Your Receipt" or "Print Your Tickets." Another web browser window should open to display your information.